Bontado Privacy Policy

Updated: January 1, 2026

At Bontado, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when using our website, products, and services.

By accessing or using Bontado, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and secure our services.

Information you provide

When you create an account, contact us, or use our services, you may provide:

  • Full name
  • Email address
  • Phone number
  • Restaurant or company name
  • Billing information
  • Messages or support requests

Information collected automatically

When you use our website or platform, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process subscriptions and payments
  • Provide customer support
  • Improve our products and services
  • Send important account notifications
  • Respond to inquiries
  • Analyze platform performance
  • Prevent fraud and protect our services
  • Comply with legal obligations

3. Customer Data

Restaurants using Bontado remain the owners of their customer data. Bontado processes customer information only to provide the requested services and does not sell customer data to third parties.

4. Sharing Information

We do not sell your personal information. We may share information only with trusted service providers that help us operate our business, including:

  • Payment providers
  • Cloud hosting providers
  • Analytics services
  • Customer support tools
  • Email delivery providers

These providers may access information only as necessary to perform services on our behalf.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Restrict or object to processing
  • Withdraw consent
  • Request a copy of your data
  • Request data portability

To exercise these rights, please contact us using the details below.

6. GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR).

Where applicable, you have the rights provided under GDPR, including the right to access, correct, erase, or transfer your personal data.

7. Third-Party Services

Our services may integrate with third-party providers such as payment gateways, POS systems, analytics platforms, or social media services.

These services operate under their own privacy policies, and we encourage you to review them before use.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When significant changes are made, we will update the "Last updated" date and, where appropriate, notify users through our website or platform.

9. Contact Us

If you have questions about this Privacy Policy or how we process your information, please contact us.

Support: support@bontado.com

By using Bontado, you acknowledge that you have read and understood this Privacy Policy.

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